With Clean4you, your first cleaning appointment is designed to exceed your expectations. Our professional team will arrive promptly at the scheduled time, equipped with all the necessary cleaning supplies and equipment. They will carefully assess your home and discuss any specific requirements or preferences you may have.

Yes. We furnish everything needed to clean your home free of charge.

We don't believe in lock in tracts or long term commitments (other than our commitment to you!). Our services are tailored to accommodate your busy lifestyle, without any requirement for long-term contracts or obligations.

Clean4you provides peace of mind to our clients by being fully insured with $20 million in public liability insurance. This insurance coverage ensures that both our clients and our team are protected in the unlikely event of an during our cleaning services. With this comprehensive insurance coverage, our clients can rest assured that they are in safe hands, and they are fully protected while we work diligently to provide them with exceptional cleaning results.

Clean4you prioritises the comfort of your furry companions throughout the cleaning process. When scheduling a service, please inform us about your pets, allowing our cleaning team to take necessary precautions and make suitable arrangements to ensure their well-being.

To optimise the effectiveness of our cleaning services, there are a few steps you can take to prepare. Firstly, ensure all pertinent information about the areas to be cleaned is communicated clearly at the time of booking. The more details we have, the better we can tailor our services to meet your specific requirements. For instance, if there are stubborn stains, damages, or particular surfaces needing extra attention, providing this information in advance allows us to plan accordingly.

Secondly, a little tidying up beforehand can significantly streamline the process. When our spring cleaning professionals arrive, they should be able to commence dusting, scrubbing, mopping, and sanitising without obstacles. You needn't undertake a massive cleanup; simply decluttering will suffice. This enhances efficiency, enabling our team to focus on their primary task – transforming your space into a clean, germ-free, and inviting environment.

Lastly, we understand that professional cleaning may induce some apprehension, particularly for first-time clients. With this in mind, we encourage you to peruse our reviews and acquaint yourself with the spring cleaning process. Our dedicated customer service team is always available for discussion and happy to address any queries, alleviating any concerns you may have about the cleaning procedure. Preparing for our spring cleaning services doesn't need to be daunting; armed with the right information and a touch of organisation, you'll be well on your way to enjoying a cleaner, healthier living space.

Certainly. As a standard practice, we ensure continuity by assigning the same cleaner to your home for all ongoing cleaning appointments. We understand and value the trust that develops between you and our cleaning team over time. In the rare event that we need to send a different team, we will inform you in advance to maintain transparency and uphold our commitment to exceptional service.

Customers have the flexibility to schedule cleaning appointments whether they're at work, away for the day, or prefer to be at home during the process. The choice is entirely yours. No matter your schedule, you can count on receiving superior housekeeping service - guaranteed!

We understand things change which is why we provide flexibility and accommodate changes where we can. If you need to make a change call 1300 10 22 10 and our customers service representative will do everything to help. Once you make your initial booking, we will create an account for you, allowing you to log in and make modifications to your bookings whenever you need to.

You have the flexibility to choose the option that suits you best. You may provide us with a key, leave a key in a safe prearranged spot on the day of cleaning, share the garage code or lock box with us, or simply be at home. The choice is yours.

All Clean4you cleaning professionals are experienced, police-checked, and come fully equipped to your cleaning appointment with premium cleaning supplies & equipment.

Customer satisfaction is our utmost priority and we actively seek feedback after every service we perform. If for any reason you're not completely satisfied with our cleaning service, we encourage you to let us know immediately. We are committed to addressing your concerns promptly and effectively. Whether it's re-cleaning specific areas or providing an alternative, we will work closely with you to ensure that the issue is resolved to your satisfaction. Your feedback is invaluable to us, and we strive to continually improve our services based on your input. With Clean4you, you can trust that we will go above and beyond to ensure your complete satisfaction with every cleaning experience.

Unless otherwise arranged in advance, we require a credit card at the time of booking. On the day of your service, a funds hold will be placed on your card for the full amount of the service fee. Please note that our system only processes charges after your service is complete.

Our payment system is secured by Stripe.

Customers with NDIS, rehabilitation, DVA, and account arrangements are exempt.