Terms and Conditions

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Clean4you.com.au’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on Clean4you.com.au’s web site;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Clean4you.com.au at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Clean4you.com.au’s web site are provided “as is”. Clean4you.com.au makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Clean4you.com.au does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Clean4you.com.au or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Clean4you.com.au’s Internet site, even if Clean4you.com.au or a Clean4you.com.au authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Clean4you.com.au’s web site could include technical, typographical, or photographic errors. Clean4you.com.au does not warrant that any of the materials on its web site are accurate, complete, or current. Clean4you.com.au may make changes to the materials contained on its web site at any time without notice. Clean4you.com.au does not, however, make any commitment to update the materials.

6. Links

Clean4you.com.au has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Clean4you.com.au of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

Clean4you.com.au may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Unpaid Services

Unless by prior written arrangement The Customer agrees to pay in full, within 7 days of the invoice date.
The Customer agrees to pay a late fee administration charge of $10 per day for each day after the 7-day period that payment is not received

Adding Collection Costs
In the event where your overdue account is referred to a collection agency and/or law firm, you will be liable for all costs which would be incurred as if the debt is collected in full, including commission on collection of the additional costs and also including legal demand costs.
Adding Interest
Overdue accounts will be subject to interest at the rate of 13% p.a., calculated for the period the account is due until the date it is paid.

9. Governing Law

Any claim relating to Clean4you.com.au’s web site shall be governed by the laws of the State of New South Wales without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Web Site.

10. Fair Go Policy

Our flat rate services are results based cleans and do not depend on time limits like our hourly rates. We will perform the checklist of tasks that corresponds to the service you have booked + any extras selected, until all items have been cleaned to our premium standards.

Because these are results based cleans, we do not set fixed time limits on the services. We do however give our cleaning teams estimates to assist with the planning of services. These estimates are just guidelines and we allow the teams to work at harder (and faster) intensities if they are able.

Our Fair Go policy states that on the rare occasions that our estimates are incorrect, we will clean for up to 25% longer than the given estimated time, however if a property requires more time and work than that, extra charges may apply. We will always get in touch with you prior to making any changes to your service and confirm any extra charges before proceeding.

10. Complaints

Customers must report dissatisfaction with the Service provided, within 24 hours of completion of the Service. Clean4you will endeavour to resolve the problem quickly and efficiently. Clean4you may, at its discretion, offer the Customer either of the following:
A partial or full refund;
Re-supply of the Service without charge

10. Payment terms

  • The Customer agrees to pay at completion of service.
  • Payments can be made via cash (prior to commencement of service), credit card, or Account (by prior arrangement)
  • Credit card payments will incur a 1.5% surcharge.
  • Unless with prior arrangement Account payment are only available for Real Estate Agents or Commercial customers.