FAQ

We don't believe in lock in tracts or long term commitments (other than our commitment to you!). Our services are tailored to accommodate your busy lifestyle, without any requirement for long-term contracts or obligations.

Since 2019, Clean4you has proudly been dedicated to providing exceptional cleaning services to homes in various communities. With a commitment to professionalism, quality, and customer satisfaction, we have built a reputation as a trusted and reliable cleaning service provider. Over the years, we have continued to refine our methods, expand our offerings, and exceed our clients' expectations. With each home we clean, our passion for delivering spotless results and creating healthier living environments only grows stronger. We look forward to many more years of serving our valued clients and ensuring their homes are clean, comfortable, and inviting spaces to enjoy.

Clean4you provides peace of mind to our clients by being fully insured with $20 million in public liability insurance. This insurance coverage ensures that both our clients and our team are protected in the unlikely event of an during our cleaning services. With this comprehensive insurance coverage, our clients can rest assured that they are in safe hands, and they are fully protected while we work diligently to provide them with exceptional cleaning results.

Clean4you cleaning offers professional and reliable house cleaning, end of lease cleaning, carpet cleaning, and lawn mowing services across Australia, spanning key cities like Newcastle, Canberra, Adelaide, Gold Coast, Perth, and Brisbane. Our skilled team of cleaners is committed to providing tailored cleaning solutions that meet your specific needs. We offer a comprehensive range of services, including regular house cleaning, end of lease cleaning, spring cleaning, and office cleaning.

We service the areas below and their surroundings.

NSW
Newcastle
Maitland
Hunter Valley
Wollongong
Central Coast
Gosford

Queensland
Brisbane
Gold Coast
Sunshine Coast
Burleigh Heads
Helensvale
Noosa Heads

South Australia
Adelaide
Henley Beach
West Lakes
Parkside
Unley
Norwood

Western Australia
Perth
Butler
Scarborough
Fremantle
Nedlands
Canning Vale

ACT
Canberra
Bonner
Belconnen
Curtin
O'Conner
Fyshwick
Mawson

Our services are tailored to meet your specific needs, offering a variety of options to suit your requirements. Whether you prefer checklist-oriented weekly or fortnightly cleaning, thorough spring cleaning, end of lease cleaning, builders cleaning, office cleaning, hourly cleaning services, or carpet cleaning, we have you covered. Each type of cleaning is meticulously carried out with a commitment to quality and delivering outstanding results.

Read more information and a complete list of our services.

Clean4you prioritises the comfort of your furry companions throughout the cleaning process. When scheduling a service, please inform us about your pets, allowing our cleaning team to take necessary precautions and make suitable arrangements to ensure their well-being.

Yes. We furnish everything needed to clean your home free of charge.

With Clean4you, your first cleaning appointment is designed to exceed your expectations. Our professional team will arrive promptly at the scheduled time, equipped with all the necessary cleaning supplies and equipment. They will carefully assess your home and discuss any specific requirements or preferences you may have. Throughout the cleaning process, our team will work diligently to ensure every corner is thoroughly cleaned and left sparkling. From dusting and vacuuming to sanitising surfaces and mopping floors, no detail will be overlooked. You can expect a seamless and hassle-free experience, with your home transformed into a clean and welcoming space by the time our team is done.

To optimise the effectiveness of our cleaning services, there are a few steps you can take to prepare. Firstly, ensure all pertinent information about the areas to be cleaned is communicated clearly at the time of booking. The more details we have, the better we can tailor our services to meet your specific requirements. For instance, if there are stubborn stains, damages, or particular surfaces needing extra attention, providing this information in advance allows us to plan accordingly.

Secondly, a little tidying up beforehand can significantly streamline the process. When our spring cleaning professionals arrive, they should be able to commence dusting, scrubbing, mopping, and sanitising without obstacles. You needn't undertake a massive cleanup; simply decluttering will suffice. This enhances efficiency, enabling our team to focus on their primary task – transforming your space into a clean, germ-free, and inviting environment.

Lastly, we understand that professional cleaning may induce some apprehension, particularly for first-time clients. With this in mind, we encourage you to peruse our reviews and acquaint yourself with the spring cleaning process. Our dedicated customer service team is always available for discussion and happy to address any queries, alleviating any concerns you may have about the cleaning procedure. Preparing for our spring cleaning services doesn't need to be daunting; armed with the right information and a touch of organisation, you'll be well on your way to enjoying a cleaner, healthier living space.

Certainly. As a standard practice, we ensure continuity by assigning the same cleaner to your home for all ongoing cleaning appointments. We understand and value the trust that develops between you and our cleaning team over time. In the rare event that we need to send a different team, we will inform you in advance to maintain transparency and uphold our commitment to exceptional service.

The price will vary based on the size of your home and the specific cleaning services needed. For a clear understanding of what to expect, please consult our transparent pricing table.

Customers have the flexibility to schedule cleaning appointments whether they're at work, away for the day, or prefer to be at home during the process. The choice is entirely yours. No matter your schedule, you can count on receiving superior housekeeping service - guaranteed!

We understand things change which is why we provide flexibility and accommodate changes where we can. If you need to make a change call 1300 10 22 10 and our customers service representative will do everything to help. Once you make your initial booking, we will create an account for you, allowing you to log in and make modifications to your bookings whenever you need to.

You have the flexibility to choose the option that suits you best. You may provide us with a key, leave a key in a safe prearranged spot on the day of cleaning, share the garage code or lock box with us, or simply be at home. The choice is yours.

All Clean4you cleaning professionals are experienced, police-checked, and come fully equipped to your cleaning appointment with premium cleaning supplies & equipment.

At Clean4you, customer satisfaction is our utmost priority. If for any reason you're not completely satisfied with our cleaning service, we encourage you to reach out to us immediately. We are committed to addressing your concerns promptly and effectively. Whether it's re-cleaning specific areas or providing a refund, we will work closely with you to ensure that the issue is resolved to your satisfaction. Your feedback is invaluable to us, and we strive to continually improve our services based on your input. With Clean4you, you can trust that we will go above and beyond to ensure your complete satisfaction with every cleaning experience.

Absolutely! With our secure and ultra-convenient online gift card system, you can easily purchase a cleaning gift certificate for nearly any occasion. Just provide the necessary details, including who the gift is for and when you'd like it sent, and we'll take care of the rest. It's as simple as that!

Unless otherwise arranged in advance, we require a credit card at the time of booking. On the day of your service, a funds hold will be placed on your card for the full amount of the service fee. Please note that our system only processes charges after your service is complete.

Our payment system is secured by Stripe.

Customers with NDIS, rehabilitation, DVA, and account arrangements are exempt.

At Clean4you, we understand the importance of securing your bond refund at the end of your lease. That's why we offer an End of Lease Bond Back Guarantee to give you peace of mind. With our guarantee, if your landlord or property manager is not satisfied with the cleanliness of the property after our cleaning service, we will return to address any issues free of charge. Our goal is to ensure that you receive your bond back in full, and we will work tirelessly to achieve that. You can trust Clean4you to deliver exceptional cleaning results and help you leave your rental property in immaculate condition, ensuring a stress-free end to your lease.